Terms of Service

Overview

This website is operated by Bariatric Support Australia. Throughout the site, the terms “we”, “us” and “our” refer to Bariatric Support Australia. Bariatric Support Australia offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


Privacy Policy
Bariatric Support Australia (BSA)
Effective Date: 01/01/2025

1. Introduction
Bariatric Support Australia ("BSA," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in compliance with Australian privacy laws.

2. Information We Collect
We may collect and process the following types of personal information:

  • Name, contact details (email, phone number, postal address)

  • Date of birth, gender

  • Health information (only with your consent)

  • Membership details and preferences

  • Payment and billing details (if applicable)

  • Communication records (emails, messages, and feedback)

3. How We Collect Information
We collect information through:

  • Website forms and online sign-ups

  • Direct interactions (phone, email, social media)

  • Membership applications and event registrations

  • Surveys, feedback, and support inquiries

4. How We Use Your Information
Your personal information may be used for the following purposes:

  • Providing support and resources related to bariatric health

  • Managing memberships and event registrations

  • Sending newsletters, updates, and promotional material (with your consent)

  • Responding to inquiries and providing customer support

  • Improving our services and website experience

  • Complying with legal and regulatory obligations

5. Data Security and Storage
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your data is stored securely and is only accessible by authorised personnel.

6. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:

  • Trusted third-party service providers assisting in operations (e.g., email platforms, payment processors)

  • Regulatory authorities if required by law

  • Health professionals (only with your consent)

7. Cookies and Online Tracking
Our website may use cookies and analytics tools to improve user experience. You can adjust your browser settings to manage cookie preferences.

8. Your Rights and Choices
You have the right to:

  • Access, update, or correct your personal information

  • Withdraw consent for marketing communications

  • Request the deletion of your data (subject to legal requirements)

  • Lodge a complaint with the relevant privacy authority

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact us at: 📧 Email: admin@bariatricsupportaustralia.com

Section Information